Privacy Policy

Last updated: October 2025

This Privacy Policy describes how Bent Dime Winery (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from bentdimewinery.com (the “Site”) or otherwise interact with our services (collectively, the “Services”).

By using our Site and Services, you agree to the collection and use of information as outlined below. If you do not agree to this Privacy Policy, please do not use our Site.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make changes, we will update the “Last updated” date at the top of this page and post the new version on our Site.

2. Information We Collect

a. Information You Provide to Us

We collect information you provide directly when you:

• Place an order (purchase details, name, billing and shipping address, email address, phone number, and payment confirmation);
  
  
• Create or manage an account (if applicable);
  
  
• Sign up for our newsletter or marketing emails;
  
  
• Contact us for support or inquiries (any information you voluntarily include in messages).
  
  

b. Information Collected Automatically

When you visit our Site, we automatically collect data about your device and usage, such as:

• IP address and approximate location,
  
  
• Browser type and version,
  
  
• Operating system and device type,
  
  
• Pages you view and time spent on them.
  
  

We use cookies and similar technologies to enable core site functionality, analyze traffic, and improve user experience. You can control cookie preferences through your browser settings.

c. Information from Third Parties

We may receive limited information from:

• Payment processors (e.g., Stripe or other licensed payment partners) to confirm successful transactions;
  
  
• Shipping carriers (e.g., UPS, GLS) to track deliveries and verify delivery status;
  
  
• Marketing or analytics services to help us understand and improve our audience reach.
  
  

3. How We Use Your Information

We use your personal information for the following purposes:

• Order Fulfillment – processing payments, packing, and shipping orders;
  
  
• Customer Support – responding to your questions and resolving issues;
  
  
• Marketing and Promotions – sending emails or updates (if you’ve subscribed);
  
  
• Legal Compliance – meeting tax, licensing, and regulatory obligations;
  
  
• Fraud Prevention and Security – protecting against unauthorized activity.
  
  

4. Cookies and Tracking

We use cookies to operate and improve our website, analyze performance, and remember preferences. Most browsers accept cookies by default, but you can disable them in your browser settings. Please note that disabling cookies may limit certain Site functions.

We honor the Global Privacy Control (GPC) signal as a valid opt-out request for sharing or targeted advertising activities.

5. How We Share Your Information

We do not sell your personal information. We only share it as necessary to operate our business and fulfill your orders:

• Service Providers: payment processors, IT support, shipping companies, and email marketing platforms that help deliver our Services;
  
  
• Business Partners: trusted vendors who assist in marketing or advertising initiatives;
  
  
• Legal Requirements: when required to comply with laws, enforce our policies, or protect our rights and safety.
  
  

Any third parties we work with are contractually obligated to handle your information securely and only for the purposes we authorize.

6. Children’s Privacy

Our Site and Services are intended for individuals aged 21 and older. We do not knowingly collect personal information from anyone under 21 years of age. If you believe a minor has provided information to us, please contact us and we will delete it promptly.

7. Security and Data Retention

We implement reasonable physical, technical, and administrative safeguards to protect your information against unauthorized access, use, or disclosure. However, no system is completely secure.

We retain your information only as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements.