Privacy Policy

1. Introduction

Bent Dime Winery (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, contact us, or schedule a tasting appointment.

Please read this policy carefully. By using our services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

2a. Information You Provide Directly

We collect personal information you voluntarily provide, including:

• Full name
• Email address
• Phone number
• Any other information you choose to share when contacting us or scheduling a tasting

2b. Information Collected Automatically

When you visit our website, we and our third-party partners may automatically collect certain information through cookies and similar tracking technologies, including:

• Browser type, operating system, and device information
• IP address and approximate geographic location
• Pages visited, time spent on pages, and referring URLs
• Interactions with website content

3. Cookies and Tracking Technologies

Our website uses the following third-party tracking tools:

• Google Analytics (or similar analytics service): We use analytics tools to understand how visitors interact with our website. These tools may set cookies and collect data about your browsing behavior. You can opt out of Google Analytics tracking at:
  https://tools.google.com/dlpage/gaoptout
• Facebook/Meta Pixel: We use Meta’s advertising pixel to measure the effectiveness of our advertising and reach customers on Facebook and Instagram. Meta may collect information about your activity on our website. To learn more about Meta’s data practices or opt out, visit:
  https://www.facebook.com/privacy/policy/
• Email Marketing Platform (e.g., Mailchimp): If you subscribe to our mailing list or communications, your information is stored with our email marketing provider. These providers may use cookies and tracking pixels in emails to measure engagement.

4. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and schedule tasting appointments
• Send you information about Bent Dime Winery, our wines, events, and promotions
• Improve our website and customer experience
• Analyze website traffic and usage trends
• Comply with applicable legal obligations

5. How We Share Your Information

We may share your information only in the following limited circumstances:

• Service Providers: We share information with trusted third-party vendors (such as our email marketing platform and analytics providers) solely to help us operate our business and deliver services to you. These vendors are contractually obligated to protect your information.
• Legal Compliance: We may disclose your information if required to do so by law, regulation, legal process, or governmental request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

6. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

• Right to Know: Request the categories and specific pieces of personal information collected about you, sources of collection, purposes of collection, and categories of third parties with whom we share it.
• Right to Delete: Request deletion of personal information we have collected about you, subject to certain exceptions.
• Right to Correct: Request correction of inaccurate personal information we hold about you.
• Right to Opt-Out of Sale or Sharing: We do not sell or share your personal information for cross-context behavioral advertising as defined under CCPA/CPRA.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

To exercise any of these rights, please contact us using the information provided below. We will respond to verified requests within 45 days as required by law.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

When your information is no longer needed, we will securely delete or anonymize it. If you request deletion of your information, we will do so promptly unless we are required by law to retain it.

8. Children’s Privacy

Bent Dime Winery is an alcohol-related business. Our website and services are intended solely for individuals who are 21 years of age or older.

We do not knowingly collect personal information from anyone under the age of 21. If we become aware that we have collected personal information from a minor, we will take steps to delete that information promptly.

9. Data Security

We do not independently store your personal information on our own servers. Instead, your data is held by trusted third-party platforms we use to operate our business, including Google (analytics), Vinoshipper (wine sales and shipping), and QuickBooks (accounting).

Each of these providers maintains their own security practices and privacy policies:

• Google Privacy Policy
• Vinoshipper Privacy Policy
• QuickBooks / Intuit Privacy Policy

10. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or would like to update or delete your personal information, please contact us at:

We will respond to all requests within a reasonable time and no later than 45 days for verified California privacy rights requests.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law.

When we make material changes, we will update the Effective Date at the top of this policy. We encourage you to review this policy periodically.